Keeping in tune with emerging markets and processes, the American company Motorola developed a concept of quality management process in 1986. Over the years, it has been refined and polished into a sound theory of principles and methods, aimed at business transformation through a clearly defined process. This finished product is Six Sigma.
What is Six Sigma?
Six Sigma is a set of management tools and techniques designed to improve business by reducing the likelihood of error. It is a data-driven approach which uses a statistical methodology for eliminating defects.
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