I had the opportunity to attend a design thinking workshop hosted by CA Technologies a couple of years ago. The process reminded me of the creative strategy development process I learned and was involved with, virtually every day of my career on Madison Avenue.
I just attended Skillsoft's user conference where a roundtable discussion identified design thinking as one of four key power skills for IT professionals. Given the renewed emphasis on, and interest in, design thinking, I thought it would be useful to share some thoughts on what you need to know to become proficient with this new skill.
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