Oracle reports that 36 percent of companies have already implemented chatbots to service customers, and 44 percent are going to follow their example. Chatbots seem to be everywhere: they arrange pizza delivery, schedule doctor’s appointments, book plane tickets, find available hotel rooms, and so on. They not only reply to customer’s requests 24/7 but also grab the target audience’s attention. By using chatbots, businesses gain a competitive advantage faster than their competitors who use human-only chat.
How can you use an AI chatbot for business and why should you? Look at an example of a virtual assistant that we developed for our HR department.
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