I had the opportunity to meet with Jorge Sanchez, Director of Product Strategy, Appian following his introduction of Appian AI which adds artificial intelligence (AI) capabilities, powered by Google Cloud Platform, to any application built on the Appian Platform.
Business applications that integrate AI capabilities (such as image recognition and sentiment analysis) into human workflows can help transform the customer experience (CX), optimize internal operations, and reduce costs. However, building these applications can be complicated and costly.
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