It has been said that the definition of insanity is doing the same thing and expecting different results, and yet we engage in an unconscious fiction of predictability every day. We work in an uncertain world, and our main goal in pursuing agility is to confront the unknown, and in doing so, to master it. Pursuing predictability causes us to lay a veneer of fiction over the real world, making it conform to a plan of what we would like to believe is true rather than what really is.
The reality, however, is that organizations, and the people in them, hate uncertainty. They find predictability comforting, even when it is an illusion. But to gain greater insight and achieve greater results, we have to strip away our false conceptions and see the world as it is. Agility without full transparency is a sham that reduces real agility to empty rituals.
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